About Pickdi

Pickdi is a Korea-based remote HR agency that connects global talent, especially in Vietnam, with fast-growing Korean companies. We specialize in hiring for creative and operational roles such as marketers, designers, video editors, and digital operators.

JOB DESCRIPTION

To ensure both client satisfaction and freelancer's success in a remote environment, You will act as a bridge between Korean clients and Vietnamese remote members, helping both sides work smoothly together. 

• Support collaboration between Korean client & Vietnamese members

  • Monitor member's connection, performance, task progress, etc

  • Support schedule coordination, task clarification, and interpretation during meetings

  • Conduct regular 1:1 check-ins to track progress and support growth
    
    

• Support client projects through collaboration with internal team members

  • Proactively resolve communication issues or delays in the collaboration

  • Communicate with Korean clients on daily operational matters

  • Handle on/off boarding, scheduling, and document tasks

  • Collect, clarify, and communicate client feedback to members

  • Follow up on requests, issues, and action items to ensure timely resolution
    

• Additionally, provide various operational support services to facilitate seamless collaboration between members and clients

JOB REQUIREMENTS

• Required work experience varied by tier
  • Fresher : No required previous experience
  • Specialist : 2+ years experience in related field
• Proficiency in English(spoken and written) is Required

• Intermediate level of Korean(Topik lv.3 or above) is Required

  • If you cannot speak Korean at all, please DO NOT apply for this position

• Strong interpersonal and communication skills to solve issues between collaboration

• Proactive in supporting both clients and members; problem-solving and conflict-resolution skills.

• Ability to manage, motivate, and support diverse stakeholders

• Highly organized, proactive, and adaptable in a fast-paced environment

• Must be available full-time (already graduated or not currently in school)

• You must have Vietnamese citizenship to apply. Due to legal regulations, we are currently unable to hire non-Vietnamese candidates. Please ensure you have a Vietnamese Citizen ID (CCCD), a Vietnamese tax code, and a Vietnamese bank account.

JOB PREFERENCES

• Previous experience in people management, account management, or HR coordination is a plus.
• Experience in interpretation and translation
• Familiar with collaboration tools such as Notion and Google Sheets
• Work experience using Claude, ChatGPT, and Gemini to streamline and automate work processes

• Experience working remotely with Korean or global teams

  • Clear communication across phone, chat, or email

  • Strong work ethic and ownership of your tasks and schedule

WORKING CONDITIONS

• Workplace: 
  • 100% Remote work
• Employment Type: 
  • Full time Labor Contract
• Work Days & Hours:
  
  • MON - FRI : 8 AM - 5 PM (8 hours / day ; GMT +7)
    • Depending on the situation, it may start as early as 7 AM VST
  • SAT: 8 AM - 12 PM (GMT +7)
  • Including a 1-hour lunch break
  • You cannot join as a part-time, work flexible hours, or work for two companies during the designated working hours
• Payment
  
  • Varied by position
    • Fresher: Gross 8 ~ 11 M VND / month 
    • Specialist: Gross 14 ~ 18 M VND / month 
  • Social and health insurance, 13th-month salary, and annual paid leave will also be provided in accordance with basic Vietnamese labor law
• Probation period: 2 months
  • After the trial period, we will extend your contract based on your performance
  • Depending on your performance, this role could turn into a full-time position
  • Contracts will be issued through our branch company, Kollab Agency, located in Vung Tau, Ho Chi Minh City, Vietnam

RECRUITMENT PROCESS

* All updates and notifications will be sent to your email.
* If you don’t receive an email from us, please remember to check your spam folder.
* The schedule can be changed depending on the company’s circumstances.

CONTACT US

If you have questions about this position or the recruitment process, please email us at people@pickdicorp.com 

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